Shipping policy

PeakEventCo

Fast, Reliable Delivery for Every Celebration

At PeakEventCo, we know timing matters—especially when you're shopping for events, holidays, and special moments. That’s why we work hard to process and deliver your orders as quickly and smoothly as possible.

Order Processing Time

Orders are processed within 1–3 business days
Orders are not processed on weekends or holidays
During peak seasons (e.g., major events or holidays), processing times may be slightly extended

Shipping Time & Delivery

Standard Shipping (U.S.): 5–10 business days
International Shipping: 7–15 business days

Please note: Delivery times are estimates and may vary depending on location, customs, and carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location
Free shipping may be offered on select promotions or order thresholds

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

Shipping Locations

We currently ship to:

United States
Most international countries

If you are unsure whether we ship to your location, feel free to contact us.

Delays & Important Notes

Peak seasons (e.g., holidays, major sports events) may cause delays
Customs fees or import duties (if applicable) are the responsibility of the customer
We are not responsible for delays caused by carriers or customs clearance

Incorrect Address

Please ensure your shipping address is correct at checkout.
PeakEventCo is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us at riceandshine18@gmail.com within 7 days of delivery, and we’ll work to resolve the issue as quickly as possible.